About HCRC

History and Client Profile

Human Capital Resource Center has been offering work behavior insights and leadership selection and development services for more than 10 years,

• We advise organizations that typically have more than 500 employees and are dealing with the human challenges of the organizational cycle [growth, decline, rebuilding],

• Our clients are leaders of these organizations, high-potentials (HiPos) who are being prepared for leadership roles, venture capitalists who are investing in these organizations, and Human Resources (HR) professionals who are shepherding talent management strategies that support a corporate strategy.

Our clients appreciate our personal touch – we endeavor to establish deep, long- term relationships. We work with a few (no more than 20) client companies at a time so we can give them the personal touch they prefer and deserve.

Values and Philosophies

We provide thought leadership on talent management and leader development strategies and tactics. We pair high-quality intellectual skills with the ability to drive the transformation of ideas and theories into executable, results-oriented action.

We work tirelessly to help client companies enhance and grow their cultures. So we pledge to

• Provide excellence in everything we do for our clients,

• Partner with our clients in a shared mission to pursue excellence in everything we do,

• Be honest and open in our dealings with clients – even when what we advise may be initially uncomfortable to us or to our clients.

Vision

We know that business leaders are admired and copied, and placed on pedestals when things are going well. They are also roundly condemned when problems surface. The problem with this reality is that, like the rest of us, leaders are human. They want to do well but they also have fears, concerns, disappointments, and regrets. The challenge is to create an organizational culture where leaders can perform at high levels – without pretending to be all-knowing, all-seeing, and non-feeling. And, for the people they lead to believe that their leaders act in the interest of the common good and understand their needs and aspirations. We want to help organizations build that kind of leadership culture.

Managing Consultant: Gena Cox, PhD

Dr. Gena Cox is an industrial/organizational psychologist who helps C-level leaders make talent management / deployment decisions about the colleagues who help them run their businesses. These clients admire Gena for bringing a pragmatic, multidisciplinary, and compassionate approach to tackling the challenges of human interaction at work.

Dr. Cox’ consulting focuses in three areas: (a) helping organizations select executives who possess the competencies and temperament to succeed in specific roles (executive selection assessmen), (b) helping executive teams succeed by improving their interpersonal dynamics (executive team development), and (c) developing leaders who will stand out as models of success not only for meeting their financial targets but for behaving in ways that complement the corporate brand (executive coaching).

Dr. Cox has a uniquely diverse background that includes over 20 years of consulting, corporate and academic experience. Since 2000 she has worked as a consulting psychologist with Human Capital Resource Center. She has been a vice president in the human resources department of a large financial services firm; she was an adjunct professor in strategic human resources management and industrial/psychology at the University of South Florida, and she lead the business development and delivery services in Florida for a national consulting firm.

Dr. Cox earned a Ph.D. in Industrial/Organizational Psychology at the University of South Florida. She is a Diplomate in Professional Coaching of the International Academy of Behavioral Medicine, Counseling and Psychotherapy, Inc. (IABMCP). Dr. Cox has conducted research on managing organizational change, understanding employees’ reactions to organizational downsizing, and measuring and understanding managerial decision-making during downsizing.

Dr. Cox is a member of various professional organizations including the Society for Industrial/Organizational Psychology (SIOP), the American Psychological Association (APA), the International Coach Federation (ICF), the Association for Corporate Growth (ACG), the Society for Human Resources Management (SHRM) and the Society for Psychologists in Management (SPIM).

She has served in a variety of volunteer roles in the community but is most passionate about her work on the advocacy board of the USF Stavros Center for Free Enterprise & Economic Education.

Dr. Cox lives in Florida and works in the southeast U.S. and English-speaking Caribbean. She can also work in any member state of the European Union.